Contact

Q&A+

Hello!

Robert Scott Collections is the eclectic portfolio of an art director obsessed with directing and redirecting the
work of artists, photographers and product designers from around the world to create unique print collections.

Choose a favorite. Fill a wall. RSC prints are designed to display individually or in groups of 2, 4, 6 or 8. Save 10%
on multi-print orders. Mix or match. Any Collection. Any size. Up to eight prints ship at the rate of one.


Your Prints

We make fine art, museum-grade prints using state-of-the-art printmaking equipment and archival-quality materials. Your
prints, properly cared for, will not fade or deteriorate over time. White glove handling and multi-stage inspections assure
technically perfect and consistent print quality.

Print COLORS can look a bit different in the real world than they do online. Any such difference is often due to your
device’s display settings or the color temperature of your room lighting. In any case, color differences should be minimal,
if noticeable at all.

Secure Checkout

All of our payment transactions are encrypted using SSL protocol, the highest grade security for ecommerce. We accept payment via PayPal or credit card including Visa, American Express, MasterCard and Discovery.

Delivery

Your prints are made-to-order and ready to ship, usually in 2-3 days. If your order needs more time, we’ll send a note.

Returns

If our prints don’t make you smile, return them for a full refund. We can accept returns up to 60 days following delivery. It’s simple and starts with a Return Authorization Code which you can get, here. Of course, any print returned must arrive in excellent condition and in its original shipping container, so hang onto the packaging until you’re certain you’re happy. Exchanges and gift returns are covered in the same link, above.

Notices

We use email to communicate with you about your order. You’ll get a note to confirm your order and another to let you know your prints are on their way, including a tracking number so you can keep an eye on delivery progress. If at any point you have questions, feel free to write. We’ll get back to you in 24 hours or less.

Contact Us

If you need information on subjects not covered in Q&A+ or have questions or comments about your order, send us a note. You can use the CONTACT box on the left side of this page or send an email to hello@robertscottcollections.com.

How To

Frames

Professional framing is easy but can be expensive. Ready-made and custom frames from online sources are more affordable and easy to find. Look for low-profile frames in black or white, the default choice of art galleries and museums for prints of all kinds including posters. Search “Ready-made frames” in specific sizes and you’ll see results from Amazon and others. And try these links for a head start on custom frames of almost any size, mats too: Frames 01, Frames 02, Frames 03

Mat or No Mat?

Mats are optional unless you plan to display your framed prints in direct sunlight or humid conditions. Heat and humidity can cause artifacts and bonding when a print and its glass or acrylic covering are in direct contact. A mat keeps them separated. FRAME SPACERS do the same job at much lower cost. Frame spacers are an option with most local and some online custom framers. Compare mat options and frame spacers at framedestination.com.

Handling Archival Quality (Giclee) Prints

White cotton gloves are best if you’ve got them. If not, wash and dry your hands. Place your coffee cup, muffin and water bottle a mile away. Carefully lift your print at the edges and place it, face up, on a dry, dust free table. Never place prints on the floor as even the cleanest floor is dirty. A folded piece of clean copy paper or tissue can be used to grasp the print, if need be. Bottom line- avoid touching the printed surface and be careful not to scuff, kink, dimple or crease your print.

How to Flatten a Print Delivered to You in a Tube

Read “Handling Archival Quality Prints” (above) then remove your print from the tube and place it on a clean, dry table. Remove the binding straps allowing the print to relax (expand) as it may. Maintain print contact with the table as you gently unroll it, face down, together with it‘s protective cover sheet. Books work well to hold down the print as you progress. It can take a day or more for a print to give up its curl. More ways and info, here: Flatten 01

How to Hang a Collection

You’ll find hundreds of suggestions for hanging pictures in a group, online. Trouble is, there are so many variables, it’s unlikely you’ll find one that precisely fits your particular circumstances. So, we created a graphic that demonstrates and explains the basics of hanging almost any same-size group of prints, here.

Terms of UseLast Modified June 10, 2018

This document including the privacy policy (the “Privacy Policy”), below, make up our Terms of Use (the “Terms”). The Terms are a legally binding contract between you (”You”, “Your”) and Robert Scott Collections, (”RSC”, “We”, “Us”, “Our”). By accessing or using the RSC website (the “Website”) and services (the “Services”), You are agreeing to the Terms. If you do not agree with the Terms, you may not use the Website and Services.

The Terms of Use may be changed from time to time. Changes become effective upon the posting of such changes. It is Your responsibility to review any changes. Your continued use of the Website constitutes Your acceptance of such changes.

Accessing the Website and Account Security

By using the Website You represent and warrant that You are of legal age to form a binding contract with RSC. RSC reserves the right to amend or withdraw the Website and any Service or material We may provide on the Website in Our sole discretion at any time with or without notice. We are not and will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period, for any reason. We may, at any time, restrict access to the Website
or parts of the Website, to all users or to specific users, in our sole discretion, for any reason or for no reason, and shall not have or incur any liability for any such restriction.

You are responsible for ensuring that all persons who access the Website through your internet connection are aware of the Terms and understand and agree to comply with the Terms.

To access or use the Website or its Services, You may be asked to provide certain registration and other information. It is a condition of Your use of the Website that all information You provide on or through the Website be true, accurate, current and complete and that You have authority to provide such information, request access and use any Website resource, information or Services.

If at any time in connection with any access to or use of the Website You are requested to select, choose or are provided with a user name, password or any other information, You must treat such information as confidential and You must not disclose it to any third party. You agree to immediately notify RSC of any unauthorized use of Your user name or password or any other breach of security. You also agree to exit from your account at the end of each session.

RSC has the right to disable any user identification code, user name or password whether chosen by You or provided by Us, at any time, in Our sole discretion, for any reason or for no reason, including, if in Our opinion, You have failed to comply with any provision of the Terms.

Intellectual Property Rights

The Website and it’s entire contents, features and functionality including but not limited to all information, software, text, displays, images, video, audio and the design, selection and arrangement thereof are owned by RSC, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

You are permitted to use the Website for Your personal, non-commercial use or legitimate business purposes related to Your role as a current or prospective client, customer, supplier or distributor of RSC. You may not copy, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Website.

You may not modify copies of any materials from the Website, use any illustrations, photographs or other images including video or audio sequences or any graphics separate from the accompanying text or delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Website.

You may not reproduce, sell or exploit for any commercial purposes any part of the Website, access to the Website or use of the Website or any Service or materials available on or through the Website. Any use of the Website not expressly permitted by the Terms of Use is a breach of the Terms of Use and may violate copyright, trademark and other laws. If You wish to make any use of materials on the website other that as provided in these Terms of Use, please address Your request to: hello@robertscottcollections.com.

The name “Robert Scott Collections”, the Robert Scott Collections logo and all related names, logos, product and service names, designs and slogans are trademarks of RSC or its affiliates or licensors. You may not use such marks without the prior written permission of RSC. All other names, brands and marks are used for identification purposes only and are the trademarks of their respective owners.

Prohibited Uses

You may use the Website only for lawful purposes and in accordance with the Terms of Use.

You agree not to use the Website:

In any way that violates any federal, state, local or international law or regulation including, without limitation, any laws regarding the export of data or software to or from the US or other countries.

For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.

To send, knowingly receive, upload, download, use or re-use any material that does not comply with the content standards set forth in the Terms of Use.

To transmit or procure the sending of any advertising or promotional material including any “junk mail,” “chain letter,” “spam” or any other such solicitation.

To impersonate or attempt to impersonate RSC or an RSC employee, other user or person or entity including, without limitation, the use of email addresses or screen names associated with any of the foregoing.

To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website or which, as determined by Us, may harm RSC or users of the Website or expose them to liability.

Additionally, You agree not to:

Use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party’s use of the Website, including their ability to engage in real-time activities through the Website.

Use any robot, spider or other automatic device, process or means to access the Website for any purpose, including to monitor or copy any of the material on the Website.

Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without RSC prior written consent.

Use any device, software or routine that interferes with the proper working of the Website, introduces any viruses, trojan horses, worms, logic bombs or other material that is malicious or technologically harmful.

Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to or accessible through the Website.

Attack the Website via a denial-of-service attack or a distributed denial-of-service attack or otherwise attempt to interfere with the proper working of the Website.

Monitoring and Enforcement, Termination

RSC has the right to take appropriate legal action, including without limitation, referral to law enforcement, any illegal or unauthorized use of the Website and to terminate Your access to all or part of the Website for any reason or no reason, including without limitation, any violation of the Terms of Use.

Without limiting the foregoing, RSC has the right to fully cooperate with any law enforcement authoities, court order or legal process requesting or directing RSC to disclose the identity of anyone accessing or using the Website in any way.

The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance You place on such information is strictly at Your own risk. We disclaim all liability and responsibility arising from any reliance placed on such information and materials by You or any other visitor to the Website, or by anyone who may be informed of any of its contents.

Website Content Accuracy

Any of the material on the Website may be out of date at any given time and we are under no obligation to update such material. We may change the Website at any time with or without notice.

Linking to the Website

You may link to our homepage provided you do so in a way that is fair and legal and does not, in our sole discretion, damage or impugn our reputation or take advantage of it. Among other things, and without limitation, You may not link to the Website from or on any site that contains offensive material or that promotes any form of discrimination or violence.

Without Our prior written permission, You may not establish a link in such a way that it suggests any form of association, approval or endorsement on Our part. You may not establish a link from any website that is not owned by You.

The Website must not be framed on any other site nor may you create a link to any part of the Website other than the homepage. You agree to cooperate with Us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without prior notice.

Links from the Website

If the Website contains links to other sites and resources provided by Us or by third parties, such links are provided for Your convenience only. This includes links contained in advertisements including banner advertisements and sponsored links. We have no control over the contents of such sites or resources and accept no responsibility for them or for any loss or damage that may arise from Your use of them. If You decide to access any of the third party sites linked to the Website, You do so entirely at Your own risk and subject to the terms and conditions of use for such websites.

Geographic Restrictions

The owner of the Website is based in the State of California in the United States and relates to products and Services offered by RSC from within the United States. RSC makes no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If You access the Website from outside the United States, You do so on your own initiative and are responsible for compliance with local laws.

Disclaimer of Warranties

You understand and accept that we cannot and do not guarantee or warrant that files involved in Your use of the Website will be free of viruses or other destructive code. You agree to be responsible for implementing sufficient procedures and checkpoints to satisfy Your particular requirements for anti-virus protection and accuracy of data input and output and for maintaining a means external to Our site for any reconstruction of any lost data.

We are not and will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect Your computer equipment, computer programs, data or other proprietary material due to Your use of the Website or any items obtained on or through the Website or to Your downloading of any material posted on it or on any website linked to it.

Your use of the website and its content is at Your sole risk. The Website is provided on an “as is” and “as available” basis without warranties of any kind either express or implied. Neither RSC nor any of it’s associates, vendors or employees make any warranty or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the Website. Without limiting the foregoing, neither RSC nor anyone associated with RSC represents or warrants that the Website, it’s content or any Services or items obtained through the Website will be accurate, reliable, error-free or uninterrupted or that defects will be corrected, that the Website or the server that makes it available are free of viruses or other harmful components or that the Website or any items obtained through the Website will otherwise meet your needs or expectations.

RSC hereby disclaims all warranties of any kind either express or implied, statutory or otherwise including but not limited to any warranties of merchantability, non-infringement and fitness for particular purpose.

The foregoing does not affect any warranties that cannot be excluded or limited under applicable law.

Limitation of Liability

In no event will RSC, it’s associates, affiliates, licensors, service providers, employees, agents, officers or directors be liable for damages of any kind under any legal theory arising out of or in connection with Your use or inability to use the Website, any websites linked to it, any content on the Website or any items obtained through the Website including any direct, indirect, special, incidental, consequential or punitive damages including but not limited to personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill and loss of data whether caused by tort, including negligence, breach of contract or otherwise even if foreseeable.

The foregoing does not affect any liability that cannot be excluded or limited under applicable law.

Indemnification

You agree to defend, indemnify and hold harmless RSC, it associates, licensors and their respective officers, directors, employees, contractors, agents, licensors and suppliers, from and against any claims, liabilities, damages, judgements, awards, losses, costs, expenses or fees including reasonable attorneys’ fees, resulting from your violation of these Terms of Use or including, without limitation, any use by You of the Website’s contents, Services and products including any information obtained from the Website, other than as experessly authorized in these Terms of Use.

Governing Law and Jurisdiction

These Terms of Use and any dispute or claim arising out of or related to them, their subject matter or their formation (in each case, including contractual and non-contractual disputes or claims), shall be governed and construed in accordance with the internal laws of the State of California, without giving effect to any choice of conflict of law provision or rule (whether of the State of California or of any other jurisdiction).

Any claim, lawsuit, action or proceeding arising out of or related to these Terms of Use or the Website (”Claims”), shall be instituted exclusively in the federal courts or state courts in the State of California, in each case located within the city of Los Angeles, Los Angeles County. You agree to waive any and all objections to the exercise of jurisdiction over You by such courts and agree to the exclusive venue of any Claims in such courts.

Limitation on Time to File Claims

Any cause of action or claim You may have arising out of or relating to the Terms of Use or the Website must be commenced within one (1) year after the cause of action accrues, otherwise such cause of action or claim is permanently barred.

Waiver and Severability

No waiver of the Terms of Use or any portion hereof by RSC shall be deemed a further or continuing waiver of such term or condition or of any other term or condition and a failure of RSC to assert a right or provision under the Terms of Use shall not constitute a waiver of such right or provision.

Entire Agreement

The Terms of Use including the Privacy Policy constitute the sole and entire agreement between You and RSC with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.

Contact Information

If you have questions or comments regarding our Terms of Use, contact us at hello@robertscottcollections.com.

Privacy PolicyLast Modified June 10, 2018

We respect your privacy and are committed to protecting it through compliance with this policy. Please read the following carefully to assure your understanding of Our policies and practices regarding Your personal information.

The Privacy Policy is part of Our Terms of Use. It describes the personal information we may collect from You or that You may provide on or through the Website and how that information may be used or disclosed by Us. By accessing or using the Website and Services You are agreeing to the Privacy Policy. If You do not agree with the Privacy Policy, You may not use the Website and Services.

The Privacy Policy may be changed from time to time. Changes will be effective upon the posting of such changes. It is your responsibility to review any changes. Your continued use of the Website constitutes Your acceptance of such changes.

Minimum Age Requirement

No person under age 18 may provide any personal information on or through the Website. We do not knowingly collect personal information from anyone under age 18. If you are under the age of 18, please do not send us any information about yourself. If we learn we have collected personal information from a person under age 18 we will delete that information. If You believe we may have collected information from or about a person under age 18 please contact us at hello@robertscottcollections.com.

Information We May Collect About You

We collect several types of information from and about users of our Website including:

Information that You may provide to Us. This includes information that You may provide by filling out any form on the Website including in connection with subscribing to any Service offered on the Website, posting of material on the Website or requesting further information, products or services. We may also ask You for information when You report a problem with the Website.

Information that We may collect as You access or navigate through the Website including usage details, IP addresses, cookies and web beacons.

Information that We may receive from third parties, for example, our business partners.

Records and copies of Your correspondence with Us, including email addresses, if you contact Us.

Your responses to surveys that we may ask You to take part in for research purposes, although You are not required to participate in or respond to such research requests.

Usage Details, IP Addresses

As You navigate the Website We may collect details of Your visits including but not limited to traffic data, location data, logs and other communication data and the resources that You access as well as information about Your computer and internet connection including IP address, operating system and browser type for system administration and to report aggregate information to our advertisers. This statistical data does not identify any individual.

Cookies

We may obtain information about Your general internet usage by using cookies. A cookie is a small file stored on the hard
drive of Your computer. Use of cookies helps Us improve the Website and deliver a better, more personalized service by
enabling us to:

Estimate our audience size and usage patterns.
Store information about Your preferences, allowing Us to customize the Website according to Your personal interests.
Speed up Your searches and recognize You when You return to the Website.

You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you disable cookies You may be unable to access certain parts of the Website.

Web Beacons

Pages of the Website may contain electronic images known as web beacons that permit Us to count users who have visited those pages and to verify system and server integrity. Web beacons are not used to access personal information on the Website. Web beacons are used only to compile aggregated statistics concerning use of the Website.

Uses Made of the Information

We use information that we collect about You or that You provide to Us, including any personal information, as follows:

To present the Website and its contents in a suitable and effective manner for You and for Your computer.
To provide You with information about and notify You of changes to Our products or Services.
To allow You to participate in interactive features that We may offer on the Website, if You so choose.

Disclosure of Your Information

We may disclose personal information that You provide via the Website to the following third parties:

Contractors and service providers We use to support Our business or the Website.

To a buyer in the event of a merger, divestiture, reorganization, dissolution or other form of sale of part or all of RSC whether as a going concern or as part of bankruptcy, liquidation or similar proceeding in which personal information held by RSC about its customers is among the assets transferred.

To comply with any court order, legal process or other legal obligation.

To enforce or apply our Terms of Use and/or other agreements.

To protect the rights, property or safety of Robert Scott Collections, Our customers or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.